2019 Leadership Summit Agenda


2019 SEA Presidential Rank Awards

“The Future of Public Service Leadership”

7:00 - 8:00 am

1st Floor Promenade

Registration, Networking, Breakfast, Exhibits

8:00 – 8:10 AM

Grand Ballroom

United States Air Force Color Guard Presentation

Singing of Star Spangled Banner

Kerry K. Neal, Esq.
SEA Member
Deputy Assistant Inspector General for Management, Department of State

Welcome and Opening Remarks

  • Bill Valdez, President, Senior Executives Association

Opening Keynote 

  • Honorable Francis Collins, MD, PhD, Director, National Institutes of Health

8:10 - 8:30 am

Grand Ballroom

8:35 - 8:55 am

Grand Ballroom


  • Honorable Chad Wolf, Acting Secretary, Department of Homeland Security

9:00 – 9:30 AM

Grand Ballroom

Leadership in the Future of Government Work

In today’s fast-changing world of work, how does leadership need to evolve to be successful? We look at a set of new leadership characteristics for thriving in the future of work, with insights from previous Presidential Rank Award recipients.

Bill Eggers, Executive Director, Deloitte Center for Government Insights

9:45 - 11:00 AM

Concurrent Sessions I - Enabling Public Service Leadership 

Track A

Bring Public Service Leadership as a Profession to Life

Location: State Ballroom


  • Deloitte

  • SEA Human Capital Leadership Community of Change

SEA, in partnership with the Office of Personnel Management’s Center for Leadership Development, has been holding workshops designed to chart an implementation path for SEA’s Public Service Leadership as a Profession Framework. This panel will report out on the progress that has been made to date and the work that needs to be done in 2020 to fulfil the vision of building a professional career leadership corps that embraces a public service ethic.

Moderator: Dr. Amy Titus, Managing Director, Deloitte


  • Reese Madsen, Chief Learning Officer, DoD Intelligence & Security, currently detailed to OPM

  • Margaret Williams, Vice Chair, SEA Board of Directors

  • Steven Shih, Associate Administrator, Diversity & Equal Opportunity, NASA

  • Joe Wawro, Executive Director, Joint Requirements Council, DHSA

Track B

The Future of Human Capital Delivery

Location: East Ballroom

Sponsors: SEA Corporate Advisory Council, Harvard Kennedy School

SEA, in collaboration with the National Academy of Public Administration, the Partnership for Public Service, and other stakeholders has formed a Committee of Experts to reimagine how the Executive Branch delivers human capital services to Federal employees. One outcome of that effort will be to improve the ability of agencies and OPM to focus on the business processes and resources that ensure that the next generation of leaders have the tools and resources they require to be effective public service leaders. This panel will explore how to utilize the Committee’s work to implement Public Service Leadership as a Profession across the government.

Moderator: Steve Goodrich, CEO, Center for Organizational Excellence


  • Glenda Scheiner, Director, Human Capital & Resource Management, Department of Defense

  • Bob Leavitt, Chief Human Capital Officer, US Agency for International Aid

  • Bill Snodgrass, Director, Manpower, Personnel & Services, US Air Force

  • Kevin Mahoney, Chief Human Capital Officer, Department of Commerce

  • Dana Born, Co-Director, Center for Public Leadership, Harvard Kennedy School

Track c

Innovative Strategies for Successful Leadership in Today’s Public Sector Environment - Special Extended Session

This session will start at 9:30 - Noon

Location:  Chinese Ballroom

Sponsor:   Management Concepts

Facilitators:  Elvis Cordova & Debbie Eshelman, Management Concepts

Leaders today continually face new challenges resulting from rapid changes in technology, social norms, and economic activity. This session discusses innovative management practices that will help to better confront the challenges of complex public sector organizations for the 21st century. Two seasoned professionals will share some of their federal leadership experiences and successful approaches to enhance the leadership skills of executives in the government space.
You must pre-register for this special extended session
using this form. Only 35 seats are available. Attendees will receive a Management Concepts “Certificate of Attendance” for completing the session.

Track D

It’s Not You... Well, Actually It is You: The Art of Helping People Change

Location: Palm Court Ballroom (1st Floor)

Sponsor:  Arbinger Institute

Facilitator:  Scott Schultz, Senior Consultant, Arbinger Institute

Is allegiance to the status quo paralyzing your organization? Are you tired of settling for compliance? Do you crave committed and needed change? This session will illuminate the hidden human drivers of resistance and how to neutralize them in order to mobilize people. In this session, attendees will learn about proven, practical tools to influence change in individuals and across organizations. Participants will come to fully understand that to effectively influence others to change we must let ourselves be changed…and that one of the best ways to change ourselves is to truly focus on others’ needs, challenges, and objectives. By the end of this session, participants will have been introduced to tools that will help them change their own perspectives and then invite others to change in ways that reduce resistance and inspire commitment rather than compliance.

Learning Objectives: Learn how mindset underlies, drives, and sustains behavior change. Learn the difference between an inward mindset, and an outward mindset and their impact. Gain awareness about self-deception and how it shows up at work. Learn about tools to obtain and implement an outward mindset personally and in organizations.

Networking & Exhibitor Visits

1st Floor Promenade

Flash Mentoring Sessions

Location: Senate Room

11:00 am - Noon

Noon - 1:30 PM

Grand Ballroom

2019 Meritorious Rank Awards Recognition Luncheon w/ Keynotes

Emcee: Francis Rose, Host, Government Matters, ABC7 and WJLA 24/7 News

Keynote Speaker:  Lisa Hershman, Deputy Chief Management Officer, Department of Defense

Concurrent Sessions II - Essential Tools for Public Service Leadership

Track A

Artificial Intelligence & Public Service Leaders

Location: State Ballroom

Sponsors: Automation Anywhere
SEA Acquisition Community of Change

Core business processes, including acquisition and human capital services, will be heavily impacted by new technologies such as Artificial Intelligence (AI) and Robotic Process Automation (RPA). SEA is holding a series of seminars that explore how these new technologies will enable Federal acquisition specialists to do their jobs more effectively and work with career Federal program leaders to accomplish agency mission objectives. This panel will report out on the first seminar held in November 2019 and the goals of future seminars.

Moderator: Keith Nelson, Global Head, Public Sector, Automation Anywhere


  • Soraya Correa, Chief Procurement Officer, Department of Homeland Security

  • Lesley Field, Deputy Administrator for Federal Procurement Policy, Office of Management and Budget

  • Kathy Watern, Executive Director, Air Force Life Cycle Management Center, Department of the Air Force

Track B

Unlocking the Program Integrity Toolbox

Location: East Ballroom

Sponsor: Grant Thornton

SEA, in partnership with Grant Thornton, conducted a government-wide survey of career leaders to understand how the Program Integrity Toolbox (which includes financial controls, enterprise risk management, and improper payments prevention) is being used currently. The results of the survey indicate that this is an underutilized Toolbox that could enable career leaders to improve program management and help restore public confidence in the ability of career program managers to effectively and efficiently manage public resources with integrity. This panel will discuss the results of the survey and SEA’s plans to utilize those results to promote awareness and greater use of Program Integrity tools and processes.

Moderator: Linda Miller, Principal, Grant Thornton


  • Nancy O’Connor, Acting Director, Office of Program Operations & Local Engagement, Centers for Medicare & Medicaid Services

  • Joe Loddo, Director, Office of Continuous Operations & Risk Management, Small Business Administration

  • Howard Arp, Director of Investigations, Forensic Audits and Investigative Service, Government Accountability Office

Track C

Using Enterprise Risk Management to Improve Mission Delivery, Promote Organizational Resiliency, and Enhance Leadership Decision-Making

Location: Chinese Ballroom

Sponsors: The Clearing
Association for Federal Risk Management

Agencies are under increasing pressure to perform their missions more effectively and efficiently, while the types of challenges that government confronts are growing more complex. Agency leaders are expected to keep programs and operations on track by getting ahead of risks before they turn into problems. Enterprise Risk Management (ERM) is an approach that leaders can apply to gain a comprehensive assessment of the biggest risks to mission success and provides a strategy for managing and mitigating these risks. SEA and the Association for Federal Enterprise Risk Management (AFERM) began partnering in 2019 to promote leadership awareness of ERM. This panel will continue the conversation on ERM while also detailing plans SEA and AFERM have to further the adoption and use of ERM across government in the year ahead.

Moderator: Thomas Brandt, Chief Risk Officer, Internal Revenue Service and Past President, AFERM


  • Paige Douglass, Director, The Clearing

  • Terry Gerton, President and CEO, National Academy of Public Administration

  • Karen Hardy, Risk Management Expert and Author; former Deputy Chief Risk Officer, Department of Commerce

  • Randall Hendrickson, Deputy CFO, Department of Energy

Track D

10-Pounds of Training in a 5-Pound Bag: Modern Learning for the Future Workforce

Location: Palm Court Ballroom (1st Floor)

Sponsor: The Association for Talent Development (ATD)

Facilitator: Sae Schatz, Ph.D., Director, ADL Initiative (DoD)

The Landscape for learning is changing. New technologies and an increased understanding of human performance have us rethinking learning and development. And just in time too. Today’s leaders need to constantly grow their workforce’s talent, and to stay competitive, nearly everyone needs a “lifelong learning” mindset. But how can we fit all this training and education into our daily lives, and how can organizations afford it? In this interactive session, attendees will learn about emerging learning technologies, low cost learning options, and information on designing talent development plans. Attendees will leave with tangible take-aways to help their organizations’ (and their own) learning and development efforts.

1:45 - 3:00 PM

Networking and Exhibitor Visits

1st Floor Promenade

Flash Mentoring Sessions

Senate Room

3:00 - 4:00 PM

Concurrent Sessions III - Government-Wide Initiatives Required for Public Service Leadership Success

Track A

Creating an Agile & Accountable Workforce: The Key to Civil Service Modernization & Focusing on Public Service Mission Delivery

Partners: IBM Center for the Business of Government
SEA Governance Innovation Community of Change

Location: State Ballroom


  • Dan Chenok, Director, IBM Center for the Business of Government & Co-Chair SEA Governance Innovation Community of Change


  • Adam White, George Mason University

  • Bob Tobias, American University

  • Jeff Salmon, Co-Chair, SEA Governance Innovation Community of Change

  • Melody Bell, Acting Deputy Assistant Secretary for Resource Management, Department of Energy

The Federal government is having a difficult time attracting young and diverse employees at a time when polling indicates that new generations of Americans are eager to engage in public service.  This is a leadership challenge of the first order because the Federal government will not be able to recruit and develop the next generation of leaders without fully developing a public service ethic and culture that is attractive to these potential new leaders.  SEA’s Broadening Participation Task Force is working towards developing this ethic and culture.  This panel will report on the efforts undertaken so far and plans for the future.

Track B

Public/Private Engagement: Bringing the Voice of the Customer to Solve Wicked Government Business Challenges

Location: East Ballroom

Sponsors: GDIT

SEA, in partnership with the Shared Services Leadership Coalition (SSLC) and the National Academy of Public Administration (NAPA), has developed a public/private engagement model that holds the promise of developing solutions to wicked government business challenges.  This panel will feature a discussion of the model, along with the results of the first use of this model to develop a Shared Services Executive Forum that is currently helping to bring the promise of shared services to government-wide fruition.

Moderator: Jylinda Johnson, Vice President, Government Operations, GDIT


  • Mark Baker, Senior Advisor to the Assistant Secretary for Administration and Management, Department of Labor

  • David Shive, Chief Information Officer, General Services Administration

  • Andrea Sampanis, DON ERP Operations Lead, ASN FM&C Financial Systems and Policy, Department of the Navy

Track C

Inspiration through Gratitude and Kindness - the Pathway to Success in Public Service

Location: Chinese Ballroom

Sponsors: American University Key Leadership Program

Facilitator: Dr. Patrick Malone, American University, Key Leadership Program

Leading in the public service is difficult enough. Few resources, no time, multiple layers of oversight, and a volatile environment. Our single most effective means to achieve agency success lies not in detailed strategic planning or flawlessly executed programs, rather in the environments we create as public service leaders. Kindness are intentional acts that inspire drive and commitment among those on the receiving end. Their positive impact on department mission and the people who deliver it is well-established, allowing for greater contributions in an impersonal world often marked by cynicism and doubt. This session focuses on establishing an understanding of the concepts of kindness and gratitude and how one can harness their own intellectual and emotional skills to stimulate individuals and teams to serve our public more effectively.

4:00 - 5:15 pm

Networking and Exhibitor Visits

5:00 - 6:00 pm

1st Floor Promenade

2019 Distinguished Presidential Rank Awards Recognition Dinner

Emcee: Tom Temin, Host, “The Morning Drive,” Federal News Network

Keynote Speaker: The Honorable Margaret Weichert, Deputy Director for Management, Office of Management and Budget

6:00 - 7:30 pm

Grand Ballroom